Recent Commercial Posts

Sprinkler Head Floods office Building

11/21/2023 (Permalink)

Water does not pick favorites it can happen in commercial building just like it does in residential homes.  In many cases the scope of work can be much greater in these instances do to the large size of the buildings.  In these instances you not only have the inconvenience but also the burden of job interruption.  When a commercial property is affected, the money lost to lack of productivity is often greater than the cost of repair.  At SERVPRO® we understand, and work diligently and efficiently to get your business back up and running.  We have the tools and knowledge to dry your property as quickly as possible.  We understand that to you time is money.  Let us work with you and respect your time so you can get back to making money.

Trust In SERVPRO For A Certified Clean In Your Business!

6/14/2022 (Permalink)


In the restoration industry it's important to treat each and every customer with the upmost care because you never know what jobs could come up down the road for that building. 

During the height of the Covid-19 pandemic SERVPRO of South Louisville did many Covid-19 cleanings for local businesses if they had an exposure or positive case. Some commercial properties just wanted to do a better job keeping their facilities clean to ease the mind of their employees.

One of the local businesses we serviced for a Covid-19 cleaning ended up having an electrical fire at their location in May of 2021.  They immediately knew who to call because of the service we provided during their cleaning in 2020.  

 We are HERE TO HELP your business 24/7/365.

Sprinkler Water Damage to Downtown Louisville Skyscraper

5/16/2022 (Permalink)


SERVPRO of South Louisville was recently called out to a skyscraper building downtown that had their sprinkler system burst on the twenty-fourth floor, the damage from the water affected all the way down to the twentieth floor. For SERVPRO of South Louisville this was an "all hands on deck" job.  All of the production staff, the marketing team, and several office staff were at the building helping to perform the remediation work. 

There were large amounts of standing water on the affected floors that needed to be extracted.  Our team of certified technicians removed all of the damaged ceiling tiles, extracted the water, and removed any other damaged items in the office areas. 

The next step was to set up air movers and dehumidifiers to begin the dry out process. The equipment was set to get all of the moisture out of the affected areas, the air movers keep the moisture in the air moving around to get closer to the dehumidifier so it can be removed from the air. 

Emergencies like this happen on a regular basis, SERVPRO of South Louisville has the experience and the team needed to take care of the problem and make your residence or commercial building is back to normal, "Like it never even happened."

Dealing With Odor Loss For Your Commercial Business

5/1/2022 (Permalink)


The SERVPRO technicians of South Louisville  are well trained individuals who know how to find an odor loss in or at your business location, each technician has top of the line tools and equipment which enables them to locate and eliminate the source of the odor.

If you have had a mitigation company that has done work for your business who may not have been the most professional or not have the correct equipment, chances are that the job was not mitigated properly. Neglected issues with mold and HVAC systems not properly serviced or cleaned end up leaving your business with an unpleasant odor and a invoice for a job not up to standard.

When it comes to your office, having clean fresh air for all your associates is vital  and we at SERVPRO of South Louisville will give your business a free estimate and inspection to make sure your odor loss is taken care of and your business can be up and running " Like it never even happened."

Sprinkler Pipe At Local University Gets an F When It Comes To Causing Damage

1/28/2022 (Permalink)

SERVPRO of South Louisville was called to the University of Louisville campus after a sprinkler pipe burst on the 4th floor of a dormitory.  

SERVPRO of South Louisville was on scene quickly with the manpower and equipment necessary to start mitigating the disaster.  Crews began working with a moving company to packout and remove affected contents.  Then the demo team went in and began removing ceiling tiles, flooring, baseboards and drywall so that the drying process could get underway.

SERVPRO of South Louisville has the equipment necessary to get a large building dried out with the desiccant, air movers, and dehumidifiers.  We are working diligently with the consultant to be sure the job is done one time.  After the drying process is complete our crews will turn the building over to the reconstruction team.  After the reconstruction is completed SERVPRO will do the post construction cleaning of the entire facility including all living spaces and duct work.  

We pride ourselves in truly making it "Like it never even happened."

Mayday, mayday…Sewage Backup At The Airport…SERVPRO Was There To Help

1/23/2022 (Permalink)

This week at SERVPRO of South Louisville East was called for a sewer back up at one of the Airport Towers. This was not the first time, they had this problem. We did a major sewer clean up job for them last year. Since we took care of the issue before quickly and efficiently they called us right away when it happened again. 

We knew to dispatch technicians in a timely manner, knowing the challenges the Airport would be facing. With operations going on, and odors coming from the first floor and having to guide the flow of Air traffic in and out of the airport. The question is what would you do, who would you call if you were dealing with a restoration loss? No matter the type or size of loss, SERVPRO can handle it.

When Fire Hits Multiple Families At Once, SERVPRO Was There To Help

1/23/2022 (Permalink)

Little in this world can violate a property owner like a fire.  When a fire takes place in a commercial property the damage is multiplied.  It is bad enough when one family is displaced, however in a setting like an apartment building you have the potential for multiple families to be affected.  What's next?  Where will they go?  What about their belongings?  Your Local SERVPRO Can help you with what's next.  In some cases parts of the structure can be cleaned and restored.  SERVPRO professionals can help to decipher what is salvageable and what is not.  Our state of the cleaning techniques can help to give residents back their memories.  In many cases we can even remove the smoke from clothing.  Let us help you put back the pieces "Like it never even happened."

You Can Never Be Under Prepared!

11/13/2021 (Permalink)

SERVPRO technicians You can feel confident you are calling the right people when you contact SERVPRO. Have Questions? Call Us Today – (502) 452-1298

Why wait to be prepared?

How you react to the challenges of winter can set the tone of your relationship with HOAs and association boards come spring and summer. Your clients are more likely to forgive circumstances that are out of your control.  As long as they know that when mother nature strikes, you are there trying to get their home a quality fix, in a timely manner.

SERVPRO of South Louisville recognizes the need to be prepared, this is why when we partner with property managers we help them build a comprehensive recovery plan.  This way you can react confidently and quickly in the face of a disaster. Winter months aren’t the time for training in front of upset tenants.  Our crews have received technical and service training to help them take the proper course of action while remaining empathetic to the situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement, whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO of South Louisville restoration brand is the most recognized and respected brand in the mitigation industry, and SERVPRO is equipped with the manpower and equipment to handle any situation.. You can feel confident you are calling the right people when you contact SERVPRO. 

Have Questions? Call Us Today – (502) 452-1298

Commercial water loss Downtown, Louisville

5/12/2021 (Permalink)

SERVPRO of South Louisville received a call in the early morning hours from a customer in downtown Louisville with a large water loss. The original cause of the loss was due to a small fire in a server room which in turn set off the sprinkler system.  By the time the fire was contained, and the sprinklers shut off, water had made it was down from the source area to several floors below affecting 3 floors in total. 

SERVPRO of South Louisville was able to mitigate and prevent more water damage by arriving on site within the hour with extractors, dehumidifiers and air movers. Each team member knew what to do and was able to contain and remove the water from the affected floors. SERVPRO proved that teamwork overcomes even the biggest challenges as marketing and management teams all pitched in to aid the customer “Like it never even happened.”

SERVPRO cleans the White House

1/20/2021 (Permalink)

SERVPRO had the honor of cleaning the White House today (1/20/2021) before President Biden moves arrives. 

We are proud to be part of such an amazing team of professionals!  This is a once in a lifetime opportunity to be called for such an important job.  

It's clear they wanted to be sure the property was sterilized during these unprecedented times of the Coronavirus pandemic.  In the past the butlers and employees at the White House would facilitate the cleaning procedures.  Since we are in the middle of a pandemic they needed to step up their game to ensure the safety of everyone entering the premises this afternoon.  

SERVPRO has the equipment, cleaning supplies, training, and manpower to handle any job!  Especially a job as big as cleaning the White House in as little as a few hours.

Please watch the below video for more details about this opportunity!

We all pitch in to help

1/13/2021 (Permalink)

When the call came in before New Years Eve for a large water loss at the University of Louisville our entire staff was on alert to be ready to help when needed.  

SERVPRO Marketing Representative, Kathy Dreyer, stepped up to help.  She, and the other marketing representatives, have been on site for 14 straight days assisting with the mitigation at the commercial water loss.  SERVPRO employees know it takes more than just doing your job specific duties to help out when needed.  

The production staff is always eager to have the extra set of hands to help.  And since our marketing staff is all fully trained in the production side of jobs they are ready and able to lend a hand to make it "Like it never even happened."

If your commercial property has a disaster know that when you call SERVPRO of South Louisville ALL of our staff is ready to jump in to help get things back to normal as quickly and safely as possible.

Floyd County Schools ERP

11/17/2020 (Permalink)

SERVPRO has an awesome marketing team!  If you haven't had a chance to speak with one of our business development team members please reach out to!  

Business Development Representative, Kathy Dreyer, has hit the ground running since her arrival at SERVPRO.  She has seen the value of our complimentary ERP (Emergency Ready Plan) and helped bring that plan into action for many businesses.  

Kathy worked directly with Floyd County Schools in Southern Indiana to discuss the need for emergency plans and communication tools since each school had its own Plant Manager and in some cases a Plant Operator who assists the Manager. 

With multiple contacts at the different schools, and in the system the ERP can provide a tool that can help everyone stay in touch and informed on how to properly shut off water, power and gas for the property in case of emergency. 

Kathy conducted 24 Emergency Ready Plans for the New Albany Floyd County School System during fall break in October of 2020. Kathy provided each Plant Manager & Operator their own paper copy and digital access to the app/web. 

If a situation arises in the Floyd County school system they will know exactly what to do to minimize damage and who to contact in the event of an emergency.  

If you would like to schedule an ERP for your business please reach out to Randy Barnet, Marketing Manager, at

Commercial Water Loss

3/9/2020 (Permalink)

A local hotel in the Louisville area called SERVPRO of South Louisville yesterday after hours saying that they had a toilet supply line burst on the third floor and had affected rooms all the way down to the first floor, about an hour after the call SERVPRO of South Louisviille was on the scene starting to extract the water.

After extracting all of the water from the affected rooms SERVPRO of South Louisville started placing equipment in all of the rooms that were affected, and we are currently at the point in the process of drying where crews are doing daily checks to adjust equipment as necessary and removed equipment from the rooms that are already dried.

It doesn't matter whether your commercial building is big or small, or the loss is big or small, SERVPRO of South Louisville has the knowledge, man power, and equipment necessary to handle your loss and make it "Like it never even happened."

Why it's important to be prepared

1/15/2020 (Permalink)

What makes SERVPRO the best choice for your commercial property? There are many ways that SERVPRO of South Louisville can be there for your commercial property even if you don’t have a large loss!

Do you have a plan if the unthinkable happens and you are not there? An Emergency Ready Profile could be the one thing that saves you thousands of dollars in the event of a loss.

Picture this, you get a frantic call from your employee and the water main line has bust. There is water pouring out and soaking everything in its path. What do you tell them? With an ERP you could pull up the Ready Plan app on your phone and in seconds be able to direct them to the water shut off to minimize the damage! All an ERP will cost you is a few minutes of your time for us to collect the information we need. We then put this together and provide you with detail directions, instructions and pictures that show your water, electric and gas shut offs. There is a list of emergency contacts and all the information you would need all in one convent spot if you should ever have a large water or fire loss.

Give us a call today to set an appointment with us so you don’t have to worry in the future. It’s not about if something might happen, it’s really about when. Let us help you make it "Like it never even happened."

Commercial Mold Job in South Louisville

1/14/2020 (Permalink)

SERVPRO of South Louisville was called out to a business that was reporting some breathing issues. Unfortunately, SERVPRO was able to positively conclude that there was mold located in the business through a series of air quality tests and spot checks. Our crews showed up and began working to remove and clean up any and all effected areas.  Once removal and proper cleaning had been completed our crews began the next step of sealing the walls and surfaces that had been effected and painted where needed. Once all of the work was completed the air quality tests were performed to be assured that all of the mold was removed properly.

We are Here to Help.

If You See Signs of Mold, 
Call Us Today – (502) 452-1298

Emergency Ready Plan

1/7/2020 (Permalink)

Recently SERVPRO of South Louisville received a call from a local church that has had SERVPRO perform an Emergency Ready Plan on the facility. So when the church called SERVPRO of South Louisville for some water damage coming from a leak in their roof, the crews knew the building inside and out. Once on the scene SERVPRO added a tarp to the roof to keep the water from causing more damage inside the building.

Once no more water was entering the building crews started extracting water and placing equipment to get all of the standing water and moisture out of the facility. As you can see SERVPRO has plenty of reasons to be your mitigation company of choice, whether it is getting an Emergency Ready Plan on your facility so you better know your facility, or just performing water mitigation, SERVPRO of South Louisville is always here to help!

Do you have an Emergency Ready Plan?

1/7/2020 (Permalink)

Be ready for a storm and/or disaster, as they can strike at a moment’s notice! Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after the emergency to stay informed.

Below are a few things that will help you be ready in the event of an emergency or disaster.

1. Store your Information Online- There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

2. Follow the News- Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation.

3. Mark Yourself Safe- The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

4. Get in Touch- Make sure your contact information is up-to-date in your phone, especially I.C.E. contact information.

5. Charge Up- Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time. Get an Emergency ready profile from SERVPRO of South Louisville. SERVPRO is proud to offer Emergency READY Profiles (ERP) for free to help prepare you, your property, and/or your business for an emergency. An ERP minimizes interruption to your business by having an immediate plan of action. Get in touch with SERVPRO today for more information on developing an ERP for your property and/or business.

Water Loss at University of Louisville

11/18/2019 (Permalink)

SERVPRO of South Louisville was recently called out to chemistry lab on the University of Louisville campus because a toilet supply line had burst on the third floor and the water had gone from the top floor all the way down to the basement. 

SERVPRO of South Louisville got the call at 10 o'clock at night and was on sight starting the water extraction process around shortly after. Once water was extracted the crew started removing the baseboards throughout the whole building and placing equipment. This job in particular required over 100 fans and over 20 dehumidifiers placed in the building. 

As you can see SERVPRO is capable of of handling any loss whether it is residential or commercial, small or large SERVPRO of South Louisville can handle any loss. 

Have Water or Flood Damage?
Call Us Today – (502) 452-1298

SERVPRO of South Louisville and SERVPRO of Southwest Jefferson County is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Louisville community and want to do our part in making it the best it can be.

Commercial Union Hall Sprinkler Damage Cleanup

7/15/2019 (Permalink)

SERVPRO of South Louisville is the go to company to call in the Louisville, Kentucky area for commercial water remediation. SERVPRO of South Louisville recently got called out to a union members hall where there was a pipe that burst and it affected about 3,000 square feet of the hall.

SERVPRO arrived on the scene shortly after the call was made out to us and we handled the entire process from beginning to end. SERVPRO started the work with the removal of all of the standing water in the facility, and set up equipment to remove the moisture out of the air and while the equipment was doing its job, SERVPRO's crews were hard at work doing the demo of the affected flooring and drywall.

Once all the moisture in the affected areas is removed and the demo is completed SERVPRO of South Louisville sends out their construction team to get the hall back to its normal state. If you find your company in a situation where you have water, fire or mold damage, keep SERVPRO of South Louisville in mind. SERVPRO has the equipment, crews, and support behind them to handle any job no matter the size!

Drury Inn - Commercial ERP

1/11/2019 (Permalink)

At SERVPRO of South Louisville we understand that keep your guest satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resumes as quickly as possible.

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guest can enjoy your services with minimal impact. Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Because of the Emergency Ready Profile done at the Drury Inn, they called SERVPRO of South Louisville to put them back to normal.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Frozen Pipes can cause major damage in South Louisville

1/11/2019 (Permalink)

Winter can bring many issues to the area regarding water and fire restoration. Many commercial buildings have been impacted by frozen pipes in the past and it's not too late for those frigid temperatures to hit Louisville this year.  

A large university in our area had a number of dorms and class rooms affected by water damage due to frozen pipes last year. This happens for a number of reasons, but the majority that we see are either unoccupied buildings or seldom used buildings like churches and dorms.  These vacant buildings become targets for frozen pipes because usually the heat is turned off or extremely low.  Although some of these disasters are unavoidable, many can be prevented by turning the heat up, or leaving the water in the pipes running by slightly opening faucets.

When the unavoidable happens, call the people at SERVPRO of South Louisville and we can help make a very stressful and chaotic situation become more tolerable.

ERP Emergency Ready Plan

11/2/2018 (Permalink)

Owning a commercial property is a big responsibility and can come with many issues.  One of the most important things to keep in mind is protecting your investment.  SERVPRO of South Louisville offers a free Emergency Ready Plan to help our commercial owners do just that.

The Emergency Ready Plan consists of the following:

  • A walk through of the property with your maintenance person and a SERVPRO Representative.  
  • SERVPRO will document the sensitive areas, label water and gas shuts offs with either an Orange or White tag so they easily seen.
  • SERVPRO will include documentation, step-by-step written directions, and pictures of each shut off valve. 
  • SERVPRO will include the contact names and telephone numbers for all of the utility companies and property personnel that would need to be notified in the event of an emergency on the property.  
  • SERVPRO will take this information and place it into a nice binder for you to keep.

SERVPRO offers this service free of charge with no obligation simply because we care about the businesses in our city.  SERVPRO wants every business in the city to have an Emergency Ready Plan so they are prepared in case of an event.  The Emergency Ready plan can help you reduce the damage done to your property.

If this sounds like a great benefit for your company – call SERVPRO of South Louisville to schedule yours today.  We look forward to hearing from you today.  

Call Us Today – (502) 452-1298

Hard to Rent Space

6/19/2018 (Permalink)

Mold quickly spread in this Vacant apartment.

In property management Air quality is a topic that is quickly becoming a major talking point.  Especially in a case where the structure is intended to be a residence.  As the owner or property manager that liability is not something that you want to experience.  Your Local SERVPRO can work with Environment professional to make sure that your property is up to standards.  Whether it is an unit that has been vacant, or growth that has been out of site.  We have the procedures to get your property back to industry standards and protect the health of your tenants.  No matter how big or small the job SERVPRO has team to serve you and get you back in business.  Let us work for you if you find mold in your space.

Storm Floods Dance Studio

6/19/2018 (Permalink)

Flood water Cover Floors at dance studio.

Water damage doesn't always come from a busted pipe.  When flood waters encroach into your home or business the effects can be very serious.  Rising waters from floods can not only cause damage to structures but can also carries dangerous bacteria.  If not properly mitigated the lasting effects can cause issues for months and sometimes years.  Mold can begin to grow, and organic materials will begin to rot and deteriorate.  SERVPRO technicians have been trained for situations like these and will work tirelessly to get your business back up and open.  We have been trained to know what can be restored and what has to be replaced saving you time and money.  When you own a business being open for business is the most important goal.  We understand this and will work to make it "Like it never even happened."