Recent Posts

We can handle the entire project

5/3/2021 (Permalink)

Did you know that SERVPRO of South Louisville is your full service franchise who can handle your job from start to finish?  Our remediation technicians can take care of the demo and dry out on your water damage job, and our reconstruction team can handle the put back to truly make it "Like it never even happened."  The same goes with a fire loss at your home or business.  Our certified technicians know how to handle any aspect of a fire loss to content pack outs and cleaning, and demolition, deodorization, and then our reconstruction team can handle any size job when it comes to rebuilding/remodeling your home or business following a fire loss.

If you have any questions regarding the services we offer at SERVPRO of South Louisville please give us a call at 502-452-1298.

We are HERE TO HELP make it "Like it never even happened." 

Texas 2021 Storm

4/5/2021 (Permalink)

On February 22nd 2021 SERVPRO of South Louisville went to Longview, Texas to help out with the frozen pipes that had busted from the winter storm. The houses that we would demo SERVPRO would take out any of the flooring that was affected, and any of the walls that were wet. It was a great experience to go to Texas and help out the people that needed it following the devastating winter storm. Being part of the Storm Team is a great way to be able to travel the U.S. and help out the people that are in need. During this trip our technicians met the General Manager of the SERVPRO in Longview for lunch one day and he was telling me that the SERVPRO of Oregon sent down 53 semi trailers full of Fans and Dehumidifiers. That equipment was a big help considering the amount of damage the winter storm caused in Texas.  We are all in this together and Here to Help!

Knowing what type of water damage you have is important

4/5/2021 (Permalink)

Understanding the type of water loss you are dealing with is important to how you mitigate. If you find water in your home and it’s coming from an either an inside or outside source it is essential you know wether it’s  a category 1,2 or 3 water loss.


Examples of a Category 1 loss can include: broken water supply lines, melting ice or snow, falling rainwater.


Category 2 can include: discharge from washing machines and dishwashers, punctured waterbeds, and/or broken aquariums. All of the above have potential to cause sickness if consumed.


Category 3 can include: sewer water, sea water and rising water from rivers due to flooding. All of these can be extremely contaminated and can cause severe reactions.


Knowing how what type of water category you are dealing is vital! That’s why the experts at SERVPRO of South Louisville are on hand.  We can diagnose and take the proper safety precautions and steps to mitigate any category of water.

We care about the person and not just the job

3/30/2021 (Permalink)

When you call SERVPRO of South Louisville know that the person on the other end of the line will do everything possible to help alleviate your stress and make it "Like it never even happened."

Our marketing manager, Randy Barnett, received a call on his cell phone from a State Farm agent about a fire at the agent's neighbor's house.  Randy left right away and was onsite quickly.  He was able to give the family one of our emergency fire packs that we keep on hand for this very situation.  The fire pack contains personal toiletry items, children items if needed such as a lovie and child toothbrushes and toothpaste, bottled water, and much more to help the homeowner when they go to a hotel or another home that night.

Once the fire department cleared the scene and allowed them in the home, SERVPRO helped the family bag up clothing and personal items that they would like cleaned right away so they could have things to wear and use the very next day.

Randy went above and beyond staying in touch with the family throughout the cleanup and reconstruction process.  Before the family was able to move back into the home the father passed away from Covid-19.  On the day the family was able to move back in the home our construction manager hand delivered a flower arrangement to help the wife have a little bit of joy during her sadness.   

At SERVPRO of South Louisville we care about the entire person and not just the job at hand. We are HERE to HELP if you find yourself in need of our disaster services.

Roof Leak

3/10/2021 (Permalink)

Roof leaks can happen day or night.  And they can happen even if it's not raining outside.  That's what occurred for a customer last week following the ice storm in Louisville, Kentucky.  An ice dam built up inside the roof following a lot of freezing rain, polar vortex temperatures and snow in the area.  Once the ice began to melt the customer noticed a drip in their master bathroom.  The drywall and light had to be removed, and our technician had to go on the roof to assess the damage.  Once the cause was taken care of the drying process began.

A dehumidifier and air mover were set, the area was monitored daily, and now the room is dried out and ready for reconstruction crews to fix the drywall and replace the light/vent fan fixture.  

The customer was thrilled with the level of service on a weekend.  

We know your health and safety is important

2/3/2021 (Permalink)

SERVPRO of South Louisville knows that during this global pandemic customers might be reluctant to let people into their home or business.  However, when a disaster strikes and you need restoration services you can rest assured that SERVPRO of South Louisville is following all of the guidelines from the CDC.  Our crews will be wearing masks in your place of business or residence, we sanitize all equipment before it leaves the warehouse each morning, our employees health is monitored closely, and we will maintain social distancing.  

SERVPRO of South Louisville is here to help with any mitigation services you need.  We specialize in water, fire and mold restoration.  Some of our other services include SERVPRO Cleaned Covid sanitation, trauma cleanup, biohazard, board ups, duct cleaning, carpet cleaning, and construction. 

Give us a call day or night!  SERVPRO of South Louisville is here to help at 502-452-1298. Your health and safety is very important to us.

Kitchen fires

1/26/2021 (Permalink)

Did you know that the leading cause of fires in the kitchen is unattended cooking.

If you have a small grease cooking fire and decide to fight the fire.

• On the stovetop, smother the flames by sliding a lid over the pan and turning off the burner. Leave the pan covered until it is completely cooled.

• For an oven fire, turn off the heat and keep the door closed.

For more tips please visit this safety tip sheet.

SERVPRO of South Louisville has the manpower, equipment and chemicals to handle any fire in your home or business.  

We've taken many calls over the years from homeowners who were able to get the grease fire under control but the smoke damage was already noticeable throughout the kitchen and adjoining rooms.  Our crews can find the smoke damage and mitigate it from all surfaces and fabrics.  

Don't hesitate to give us a call at 502-452-1298.

Can carpet and rugs be restored after a fire?

1/22/2021 (Permalink)

In South Louisville homes, fire damage restoration potential to carpeting and area rugs depends on the extent of heat damage, which can result in charring, or in some cases the melting of synthetic fibers. Our certified professionals can perform tests to see if the different dyes, coatings, and materials used and select the most effective restorative applications. Floor coverings usually avoid the worst of the heat damage from a fire, they are usually soiled or scarred by falling hot debris and soot that can collect in the fibers.

Sometimes water damage happens from the firefighting efforts. We at SERVPRO understand the need for rapid water extraction to mitigate secondary damages. Testing is also an important step in the cleaning process, to reveal the best method to restore carpets and fine rugs.

Steam cleaning, when proven by testing, is often the best method. SERVPRO technicians use their state-of-the-art equipment, SERVPRO Professional Cleaning Products, and training to remove as much of the soils, stains, and odors as possible.

SERVPRO of South Louisville serves the community by providing fire damage restoration services. Don't hesitate to contact us to make it "Like it never even happened." 502-452-1298

SERVPRO cleans the White House

1/20/2021 (Permalink)

SERVPRO had the honor of cleaning the White House today (1/20/2021) before President Biden moves arrives. 

We are proud to be part of such an amazing team of professionals!  This is a once in a lifetime opportunity to be called for such an important job.  

It's clear they wanted to be sure the property was sterilized during these unprecedented times of the Coronavirus pandemic.  In the past the butlers and employees at the White House would facilitate the cleaning procedures.  Since we are in the middle of a pandemic they needed to step up their game to ensure the safety of everyone entering the premises this afternoon.  

SERVPRO has the equipment, cleaning supplies, training, and manpower to handle any job!  Especially a job as big as cleaning the White House in as little as a few hours.

Please watch the below video for more details about this opportunity!

https://abcnews.go.com/US/video/amid-pandemic-white-house-deep-cleaning-handover-75359232

Emergency Ready Plan

1/18/2021 (Permalink)

If you own a commercial property, or if you are a manager of a property, please contact SERVPRO to get a free consultation for an Emergency Ready Plan.  SERVPRO has worked with 100s of businesses to make sure they are prepared in the event of a disaster.

One of our marketing representatives will come out to the property to do a walk through.  During the walk through they will take pictures and notes for items such as water shut off valves, electrical boxes, get notes for certain utility vendors, gather information as to how SERVPRO should enter the facility, where we should park, and who we should report to in the time of a disaster.  

Having a plan will help decrease the money spent during the loss, and will help get things back to "Like it never even happened," quickly and efficiently.  

For more information visit https://ready.SERVPRO.com/Home/CommercialResponse