Recent Posts

Mayday, mayday…Sewage Backup At The Airport…SERVPRO Was There To Help

1/23/2022 (Permalink)

This week at SERVPRO of South Louisville East was called for a sewer back up at one of the Airport Towers. This was not the first time, they had this problem. We did a major sewer clean up job for them last year. Since we took care of the issue before quickly and efficiently they called us right away when it happened again. 

We knew to dispatch technicians in a timely manner, knowing the challenges the Airport would be facing. With operations going on, and odors coming from the first floor and having to guide the flow of Air traffic in and out of the airport. The question is what would you do, who would you call if you were dealing with a restoration loss? No matter the type or size of loss, SERVPRO can handle it.

When Fire Hits Multiple Families At Once, SERVPRO Was There To Help

1/23/2022 (Permalink)

Little in this world can violate a property owner like a fire.  When a fire takes place in a commercial property the damage is multiplied.  It is bad enough when one family is displaced, however in a setting like an apartment building you have the potential for multiple families to be affected.  What's next?  Where will they go?  What about their belongings?  Your Local SERVPRO Can help you with what's next.  In some cases parts of the structure can be cleaned and restored.  SERVPRO professionals can help to decipher what is salvageable and what is not.  Our state of the cleaning techniques can help to give residents back their memories.  In many cases we can even remove the smoke from clothing.  Let us help you put back the pieces "Like it never even happened."

Even The Smallest Fires Can Cause Big Damages

12/8/2021 (Permalink)

Kitchen Fire Damage This Fire was controlled before it destroyed the Structure, but smoke covered everything in sight.

 A fire at your home or business is that of which nightmares are made of.  Each year thousands wake up or come home to find themselves picking up the piece from the ashes of completely burned home.  But what do you do if it is a smaller fire? Maybe a grease fire in the kitchen that you where able to get under control before too much damage was done, or a candle that got a little out of control.  In these situations smoke can be a bigger issue than the fire itself.  It can stain walls and make furniture and clothing carry and odor that always reminds you of a mishap you would like to forget.  At SERVPRO we can help no matter how big or small our trained techs can clean items affected by smoke.  Let us help you if you find yourself trying to put this situation behind you.

Indoor Plumbing Is Wonderful - Not When It Gets Clogged Though!

12/8/2021 (Permalink)

Clogged bathtub Residents noticed the plumbing backup in this bathtub.

One common cause of water damage in a home comes from the modern marvel of indoor plumbing.  Although common it presents a special set of circumstances and protocols.  In the case of plumbing back up,  water is often contaminated with various bacterias that can be very harmful to a home and its residents.  SERVPRO technicians are specially trained to remove water and other affected materials to make your home safe again.  Special protective equipment must be worn and the water and materials must be discarded in a proper manner, and the areas need to be disinfected. 

Don't subject yourself to this burden,  we are here to help you no mater the situation.  From overflowing washing machines, to toilets and shower drains, allow SERVPRO to make it "Like it never even happened."

You Can Never Be Under Prepared!

11/13/2021 (Permalink)

SERVPRO technicians You can feel confident you are calling the right people when you contact SERVPRO. Have Questions? Call Us Today – (502) 452-1298

Why wait to be prepared?

How you react to the challenges of winter can set the tone of your relationship with HOAs and association boards come spring and summer. Your clients are more likely to forgive circumstances that are out of your control.  As long as they know that when mother nature strikes, you are there trying to get their home a quality fix, in a timely manner.

SERVPRO of South Louisville recognizes the need to be prepared, this is why when we partner with property managers we help them build a comprehensive recovery plan.  This way you can react confidently and quickly in the face of a disaster. Winter months aren’t the time for training in front of upset tenants.  Our crews have received technical and service training to help them take the proper course of action while remaining empathetic to the situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement, whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO of South Louisville restoration brand is the most recognized and respected brand in the mitigation industry, and SERVPRO is equipped with the manpower and equipment to handle any situation.. You can feel confident you are calling the right people when you contact SERVPRO. 

Have Questions? Call Us Today – (502) 452-1298

Did You Know About - SERVPRO Disaster Recovery Team?

11/13/2021 (Permalink)

SERVPRO logo in storm If a disaster strikes we are HERE TO HELP.

SERVPRO of South Louisville is proud to be part of the SERVPRO Disaster Recovery Team.  This is a team of elite franchises who have the equipment, manpower, and knowledge to travel to any disaster and perform services to help the community and it's residents get back on their feet following a disaster.  

Sometimes we only receive a moments notice before needing to head out of town. This is why it is important to keep our equipment and supplies in stock so we are capable of leaving without much time to prepare.  We strive to get to the location as quickly and safely as possible in order to begin the cleanup and restoration work before any further damage is caused due to standing water or other issues.

We are always staying in touch with the homeowner, or corporate headquarters, and any insurance agents/adjusters who need to be informed of the job status.  

If a disaster strikes we are HERE TO HELP.

Have Storm or Flood Damage?
Call Us Today (502) 452-1298

SERVPRO Is Proud To Be Part Of the Storm Team!

11/13/2021 (Permalink)

Mud Hurricane damage cleanup.

The official hurricane season for the Atlantic Basin (the Atlantic Ocean, the Caribbean Sea, and the Gulf of Mexico) is from 1 June to 30 November. The most volatile time for hurricanes is from mid-August to late October. However, deadly hurricanes can occur anytime in the hurricane season.

During this season SERVPRO of South Louisville monitors storms as they develop usually near the coast of Africa.  We stay vigilant this time of year because SERVPRO of South Louisville is part of a National Storm Response Team that can be activated anytime and anywhere in the United States.  When natural disasters happen and the damage is widespread, its hard for local SERVPRO teams to handle massive volumes of calls.  When these offices can't handle the influx of calls offices like SERVPRO of South Louisville can be called upon to help assist in these areas.

We are proactive during this time of year making sure that our storm trailers are stocked with the proper equipment, materials, and chemicals to combat any disaster.  Our Project Managers, Crew Chiefs, and the rest of our Production Team have a specific protocol that we follow when activated.

This allows us to be as efficient as possible on each job.  Sometimes crews are gone for a couple weeks and in extreme cases they can be gone for months at a time.  SERVPRO of South Louisville is always here locally when disaster happens, but we are ready to assist anywhere in the United States at a moment's notice.

Flooding happens; Are You Ready? (Spoiler Alert: We are!)

10/4/2021 (Permalink)

Floods Rank As One Of The Most common and widespread natural disasters in the United States.  Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage.

If a flood happens in your home or business, there are some very important rules you should follow!

-Stay away from flood waters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO! Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. We are faster to any disaster, here to help, and ready to use our equipment, expertise, and experience to get you back to “Like it never even happened.”

Let SERVPRO Help Make Your Home Feel Like Home Again After Water Damage Occurs

9/29/2021 (Permalink)

SERVPRO technicians SERVPRO is nationally known, and locally owned. There is no job too big for us to handle! Call us today!

Your home should be your place of rest. But when water begins leaking-even small leaks in areas you can’t see-your home could quickly become a source of stress. The possibility of potentially harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO franchise professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides.  That is why we offer a twenty four hour emergency response by trained, uniformed restoration professionals. With top-of-the-line equipment and time-tested cleanup and restoration techniques, SERVPRO franchise professionals have the expertise to help make your house feel like a home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call your local SERVPRO franchise professional or dial 1-800-SERVPRO. We will be there to help make it "Like it never even happened."

SERVPRO is nationally known, and locally owned. There is no job too big for us to handle. We want you to feel confident in putting your water damage in our professional hands.

If You Have Storm Damage - SERVPRO Is Here To Help 24/7

9/29/2021 (Permalink)

SERVPRO logo SERVPRO is here to help be that resource for you in your time of need when a disaster happens 24/7! Give us a call!

If you have storm damage, SERVPRO of South Louisville is HERE TO HELP. We part of the SERVPRO Storm Team and we are available 24/7 with manpower and equipment. Whether you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightning fire we are here to help.

Our trained staff at SERVPRO of South Louisville are here to assess the situation and stabilize your structure.  We can help you find the resources you need to quickly clean up any situation whether you have a large tree that has come down, or a roof that needs repaired.  We are able to bring in large equipment if needed to solve any problem.  We are here to help be that resource for you in your time of need when a disaster happens. You can turn to SERVPRO of South Louisville and know that we value you and your property.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened." 

Have Storm or Flood Damage?
Call Us Today (502) 452-1298