Recent Storm Damage Posts

Flood Waters Rise

11/26/2022 (Permalink)

In any Hurricane situation, one of the greatest dangers that face residents is not only wind and rain.  Many times rising floodwaters cause the much of the damage and heartache.  Although rainfall plays a role in this, so does the storms surge that pushes water not only onshore but up rivers and tributaries, causing floodwater to reach miles inland.  These waters not only damage structures as rushing water causes foundations to erode and break loose from the ground to which they are anchored,  but also carry with them deadly bacteria and disease.  In many cases what is left behind after the water subsides, can cause great problems of its own.  The trained professionals at SERVPRO have been specially trained for these scenario's.  Let us be there for you in your time of need.

Ice Storm Damage in South Louisville

11/26/2022 (Permalink)

Earlier this week Louisville got its first frost and snow of the year. With the pretty snow comes a lot of unexpected problems. SERVPRO of South Louisville received several calls about branches falling through roofs due to the weight of the ice that fell overnight. SERVPRO went out to the homes and put tarps on the effected rooftops to prevent anymore interior damage from being done.  We also set up air movers to dry out any areas with water damage such as hardwood flooring to prevent it from buckling, and then started the steps necessary to repair the roofs. The best way to prevent this from happening is to make sure all of the trees around your home are well maintained and trimmed so that there are no branches hanging over your home. 

Storm Damage

9/26/2022 (Permalink)

We at SERVPRO of South Louisville are proud to be part of the national Disaster Recovery Team.  SERVPRO Industries has strict standards when it comes to allowing franchises be part of this important team.  We have the manpower, equipment, and knowledge necessary to tackle any disaster no matter how big or small.

Louisville has gone through their fair share of disasters in recent years, and SERVPRO of South Louisville has been there to help homeowners and property managers along the way. 

Some of the storms we've helped with are as follows:

  • Wind storms
  • Ice storms
  • Tornado damage
  • Ohio River flooding 
  • Flash Flooding
  • And much more

Don't hesitate to contact us when a disaster happens near you.  We are available 24/7/365. 

We are Here to Help.

Has Lightening Struck Your Property?

6/20/2022 (Permalink)


Lightning is one of the most dangerous parts of a storm, and it is not something we usually think much about. There are so many things that could happen when lightning strikes, and when it strikes your property you could be looking at damage not only to the structure but to the contents of it as well.

The following are things you need to prepare for in the case of a horrible storm:

  • Fire danger
    • Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with them. It is most common in the attic or on the roof of a house and is easily conducted by wiring or pipes. When the current passes through wires, it will commonly burn them up. This presents a fire ignition hazard in and around the wiring.
  • Power surge damage
    • If any of the home's electrical wiring is struck, the explosive surge can damage even non-electronic appliances that are connected. Even the home's electrical system could experience a surge that could cause potentially significant damage to anything connected to it.

The important thing to remember is that if you find yourself dealing with lightning damage, you can count on SERVPRO of South Louisville for the cleaning and restoration of your property. We’ll use our years of experience to make it, “Like it never even happened.”

Heavy Rain Fall In Our Area Causes Flooded Basements

6/19/2022 (Permalink)


Our area as you know, has been hit by a serious amount of rain over the past weekend. We have a long list of claims that have called in, and SERVPRO is getting to your job as quickly as possible!

During these times please try to be patient with us as we are working our best to get to you. SERVPRO insures we do the job correctly, so each job could take 3-4 hours, depending on the size of the job itself.

If you are on our list we have not forgotten about you, and im stressing that we are working to our fullest potential to be speedy, yet officiant to every ones needs. The SERVPRO way!

In the mean time there are things you could do to help salvage contents etc.

1. Try to remove any contents you can off of the wet floors, and move them to a dry location so they aren't sitting in water.

2. If you have capable hands, try to start removing some of the water with a shop vac until we can get there with our extractors and do a thorough job. The less water the better!

If you have any questions at all before we get to your home, please feel free to call us! We would be more than happy to assist you on any concerns you may have!

Thank you again for your patience and putting your trust into SERVPRO!

When It Comes to Storms, Call Us Quickly Can Save You Time and Money

4/22/2022 (Permalink)

The restoration process begins when you call us. SERVPRO of South Louisville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (502) 452-1298

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Louisville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Did You Know About - SERVPRO Disaster Recovery Team?

11/13/2021 (Permalink)

SERVPRO logo in storm If a disaster strikes we are HERE TO HELP.

SERVPRO of South Louisville is proud to be part of the SERVPRO Disaster Recovery Team.  This is a team of elite franchises who have the equipment, manpower, and knowledge to travel to any disaster and perform services to help the community and it's residents get back on their feet following a disaster.  

Sometimes we only receive a moments notice before needing to head out of town. This is why it is important to keep our equipment and supplies in stock so we are capable of leaving without much time to prepare.  We strive to get to the location as quickly and safely as possible in order to begin the cleanup and restoration work before any further damage is caused due to standing water or other issues.

We are always staying in touch with the homeowner, or corporate headquarters, and any insurance agents/adjusters who need to be informed of the job status.  

If a disaster strikes we are HERE TO HELP.

Have Storm or Flood Damage?
Call Us Today (502) 452-1298

SERVPRO Is Proud To Be Part Of the Storm Team!

11/13/2021 (Permalink)

Mud Hurricane damage cleanup.

The official hurricane season for the Atlantic Basin (the Atlantic Ocean, the Caribbean Sea, and the Gulf of Mexico) is from 1 June to 30 November. The most volatile time for hurricanes is from mid-August to late October. However, deadly hurricanes can occur anytime in the hurricane season.

During this season SERVPRO of South Louisville monitors storms as they develop usually near the coast of Africa.  We stay vigilant this time of year because SERVPRO of South Louisville is part of a National Storm Response Team that can be activated anytime and anywhere in the United States.  When natural disasters happen and the damage is widespread, its hard for local SERVPRO teams to handle massive volumes of calls.  When these offices can't handle the influx of calls offices like SERVPRO of South Louisville can be called upon to help assist in these areas.

We are proactive during this time of year making sure that our storm trailers are stocked with the proper equipment, materials, and chemicals to combat any disaster.  Our Project Managers, Crew Chiefs, and the rest of our Production Team have a specific protocol that we follow when activated.

This allows us to be as efficient as possible on each job.  Sometimes crews are gone for a couple weeks and in extreme cases they can be gone for months at a time.  SERVPRO of South Louisville is always here locally when disaster happens, but we are ready to assist anywhere in the United States at a moment's notice.

If You Have Storm Damage - SERVPRO Is Here To Help 24/7

9/29/2021 (Permalink)

SERVPRO logo SERVPRO is here to help be that resource for you in your time of need when a disaster happens 24/7! Give us a call!

If you have storm damage, SERVPRO of South Louisville is HERE TO HELP. We part of the SERVPRO Storm Team and we are available 24/7 with manpower and equipment. Whether you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightning fire we are here to help.

Our trained staff at SERVPRO of South Louisville are here to assess the situation and stabilize your structure.  We can help you find the resources you need to quickly clean up any situation whether you have a large tree that has come down, or a roof that needs repaired.  We are able to bring in large equipment if needed to solve any problem.  We are here to help be that resource for you in your time of need when a disaster happens. You can turn to SERVPRO of South Louisville and know that we value you and your property.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened." 

Have Storm or Flood Damage?
Call Us Today (502) 452-1298

Be Prepared

6/8/2021 (Permalink)

SERVPRO of South Louisville has been in the industry long enough to understand the ins and outs of cleaning up after storms.  We've cleaned up commercial and residential properties following flash floods, river overflows, polar vortex, hurricanes, wind damage, and tornadoes.  Our crews have the experience needed to handle any situation. 

Traveling on storm team comes with its ups and downs, and we are prepared to handle them all!

Thank you to those customers who have trusted us to make it "Like it never even happened."  We are proud to serve all communities with our highest level of customer service because we know that during a storm event tensions can be high.  We understand that you are trusting us with your valuable possessions!  

Keeping customers informed every step of the process can really ease their minds.  Keeping them in the loop helps them to understand why the process of drying out can take longer than anticipated.

We are here to help!

Hurricane Season Is Supposed to be a Rough One

6/4/2021 (Permalink)


NOAA’s Climate Prediction Center is predicting another above-normal Atlantic hurricane season. Forecasters predict a 60% chance of an above-normal season, a 30% chance of a near-normal season, and a 10% chance of a below-normal season. However, experts do not anticipate the historic level of storm activity seen in 2020. 

With this news from the NOAA Climate Prediction Center SERVPRO of South Louisville is ready and able to help across the county when and where our neighbors need assistance following any devastating flooding or hurricanes.  Being part of the Storm Team at SERVPRO means we have the equipment, vehicles, manpower and any other means necessary to head to a storm at a moments notice.  Our crews have been trained for these situations and are HERE TO HELP when needed.  

SERVPRO of South Louisville will make it "Like it never even happened."

Texas 2021 Storm

4/5/2021 (Permalink)

On February 22nd 2021 SERVPRO of South Louisville went to Longview, Texas to help out with the frozen pipes that had busted from the winter storm. The houses that we would demo SERVPRO would take out any of the flooring that was affected, and any of the walls that were wet. It was a great experience to go to Texas and help out the people that needed it following the devastating winter storm. Being part of the Storm Team is a great way to be able to travel the U.S. and help out the people that are in need. During this trip our technicians met the General Manager of the SERVPRO in Longview for lunch one day and he was telling me that the SERVPRO of Oregon sent down 53 semi trailers full of Fans and Dehumidifiers. That equipment was a big help considering the amount of damage the winter storm caused in Texas.  We are all in this together and Here to Help!

Chicago Storm Team 2020

11/24/2020 (Permalink)

SERVPRO of South Louisville Storm Team assisted in the cleanup and restoration in May of 2020 following the record-breaking streak of rainfall in Chicago, IL.  Our crews were on scene quickly to assist in the cleanup!  We worked closely with local franchises to help as many customers as possible.

Following a week of continuous heavy rainfall, Chicago set a record on Tuesday, May 19, 2020, for the city's wettest May in history. According to the National Weather Service (NWS), 2.79 mm (0.11 inches) of rainfall was recorded overnight at the O'Hare Airport, pushing the city's May precipitation to 210.8 mm (8.3 inches)-- this surpassed the previous record of 209.55 (8.25 inches) set in 2019. 

"May 2020 is now the wettest on record in 150 years of official rainfall observations here-- and the month isn't over," said American meteorologist Tom Skilling. "We'll be adding to the month's rainfall total."

On Monday, May 18, heavy rain led to major flooding in the area-- the Chicago River burst, inundating the Riverwalk in some spots.

Storm Team - Lake Charles, LA

11/17/2020 (Permalink)

Have you ever wondered what it's like to travel to a city following a hurricane to help those affected by the storm?

Our Storm Team is well seasoned when it comes to traveling.  You must be prepared for any situation and have the manpower, equipment, tools, fuel, generators, tarps, vehicles and more.  SERVPRO is proud to be a part of the Storm Team.  

We know what it takes to be prepared for any situation and be able to help as many customers as possible.  

Hurricane Laura in Lake Charles was followed by a second hurricane shortly after.  Our crews stayed on site and continued working in the affected areas for 2 months.  This work helped many individuals who gave our crews rave reviews.  Below is a review from a very happy storm customer.

Google review below:

"These guys were quick to show up after Hurricane Laura devastated our hometown of Lake Charles, Louisiana. They came all the way south to help out from the goodness of their hearts! They are all super professional and so friendly! They were here for us in a desperate time of need. They have been easily contacted for any issues/concerns/questions and I have no doubt they'd go above and beyond to make sure their customers are well taken care of!

We worked with Rhett, Derek, Norman Osmar and Tony. These guys were top notch and I would recommend them to anyone!"

Hurricane Laura Happy Customer

9/29/2020 (Permalink)

Being a part of the Storm Team at SERVPRO means having the knowledge and willpower to work through a devastating circumstance.

At SERVPRO of South Louisville our team went to Lake Charles following Hurricane Laura.  They encountered many customers with a wide variety of issues after the storm ripped through the area.  Below is a review from a very happy customer.

"Derek and Rhett were absolutely a God send after Hurricane Laura. Like for real I checked for angel wings a few times! They were so kind and responsive. Speaking of responsive, I cannot believe how quickly SERVPRO came in, evaluated our home, and got the job done. As a fellow business owner I recognize the fact that your "boots on the ground" are the face of your company. I seriously could not imagine two men that I would be more than happy to be the face of my company. You've got a great asset with those two. Keep up the good work SERVPRO!!

-Chrissy Lebleu

Watch out for Mother Nature!

5/8/2020 (Permalink)

Mother Nature does not discriminate. She doesn’t care if you’re rich or poor, tall or short. If you’re in her way watch out!

This is the feeling we have when weather affects our homes and businesses. SERVPRO of South Louisville have saw our share of storms. From floods, to hurricanes and Polar Vortex’s we’ve been in the middle of restoring homes and buildings and people’s lives.

Understanding the nature of storm work is essential in delivering a good service. The customer, the victim from the storm, wants you and your team rolling in after the storm has passed, waters recede and roads are reopened. Getting to the job prepared is the core of the work.

Many storms don’t happen close to home. SERVPRO of South Louisville has the ability to travel to storm sites and help those in need. Having the national brand of SERVPRO brings added comfort to our customers. They know they will be well taken care of.

When the storm arrives in your life, remember, call SERVPRO of South Louisville.

As cold weather begins - be prepared

11/18/2019 (Permalink)

As winter approaches earlier than we would like this year it is important to be prepared in the event of an ice storm or polar vortex.  Louisville, Kentucky is used to these sorts of events because they seem to be happening each and every winter.  Frozen pipes can cause severe damage to your home or business.  These frozen pipes can be prevented if you follow a few steps during those cold temperatures.  

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

These tips were provided by this link from Consumer Reports.

Two massive storms hit the United States in 2018

11/16/2018 (Permalink)

2018 brought two of the worst hurricanes to hit the United States in many years. While both were devastating, they were destructive in different ways. Hurricane Florence dropped almost 36 inches of rain in the Carolina’s causing extensive flooding statewide. Hurricane Michael brought winds upwards of 155 mph, devastating the Florida panhandle with damages that flattened some areas. SERVPRO of South Louisville was called to help people affected in both states just weeks apart. The SERVPRO Storm Teams were activated to assist in the clean-up of these areas. With the water damaged caused by Florence, getting the water extracted and the drying process started was priority one for the team. This allowed the customers to return home safely, mitigating the risk to their health. As for Michael, this storm brought a number of different issues for the SERVPRO Storm Team to face.  The wind was the main issue so getting roofs tarped was the first priorty, and debris had to be cleared before mitigation could begin. While both storms proved to be a challenge, the professionals of SERVPRO of South Louisville showed compassion and professionalism that will be felt for years to come.

Hurricane Michael hits Panama City, FL and we are HERE TO HELP!

11/1/2018 (Permalink)

Blue tarps on roofs dot the landscape of buildings and homes that are left standing. The sound of chainsaws cutting threw down trees, and mountains of debris dragged out to curbs on every street in town. These are the sights and sounds of the aftermath of Hurricane Michael.  This monster storm ravaged the city of Panama City, Florida with winds up to 155 mph.  Thick tree trunks snapped 12 feet off the ground, boats and marinas destroyed, and beaches that once bustled with tourists are now littered with debris and memories of broken lives.

Volunteers and storm teams from across the nation embark on the task of resurrecting this city as it embraces the long journey back to normalcy.  This is where we find the storm teams that SERVPRO of South Louisville sent down to the Florida panhandle over two weeks ago.  SERVPRO is part of an elite team that is deployed when catastrophic events happen across the nation. With calls coming into the local franchise in Panama City at a fever pace it's impossible for one office to handle all the clients who need our services.  SERVPRO of South Louisville, along with other SERVPROs from across America will be there for this community as the recovery process continues.  SERVPRO is helping out the citizens of Panama City because we know at some point we may be depending on our SERVPRO brothers and sisters to help us if and when a crisis arrives.

Hurricane Season

6/19/2018 (Permalink)

Satellite image of Massive Gulf Hurricane.

Around this great nation we look forward to Summer.  The kids are out of school and many have saved vacation days all year to cash in on a week or two during this time.  It is a time of rest and relaxation, and opportunity to make family memories that will last a lifetime.  Unfortunately it also brings with it a time of anxiety for many.  With the warm air of Summer also comes Hurricane Season.  These devastating storms bring with them wind, rain and flooding.  Preparation is the key,  secure your properties the best you can and get out of path of storm when possible.  SERVPRO we can help you to rebuild the damage and will be happy to do so, but cannot replace you life.  We hope that you never need our service, but are happy to be there for you in you greatest time of need.

First Storm Makes Landfall

6/19/2018 (Permalink)

Radar Image of Tropical Storm as it makes landfall.

As Hurricane Season begins and the first Storm of the season makes landfall, I ask are you ready.  Thousands along the gulf and Southeast where affected by the winds and rain of Alberto.  Many prepared their properties with storm shutters and sand bags as they got ready for the worst but prayed for the best.  SERVPRO's National team of Franchises is always preparing as well to serve the people in the areas hit hardest by these events.  We are always here to help whether from the damage caused by wind or rising water.  We head into these areas to help put back to pieces.  If you find yourself affected by one of these storms don't hesitate to give us a call and let us serve you in your time of need.

Storms continue Inland

6/19/2018 (Permalink)

Tornado's Can spin of Hurricane Storms

With Hurricane Season upon us inland communities are faced with a different threat.  As the storms travel further from the coast, the turbulent air can cause an all to familiar foe.  An all to common danger is that of a spin off tornado coming from the bands of the storm.  Much like a hurricane a tornado can produce strong winds that damage trees and homes.  However, these weather monsters can spring up with little warning.  If you find yourself affected by one of these situations and are not sure what to do next, At SERVPRO we can help.  With services that range from water mitigation, to rebuild we can help prevent further damage by providing temporary coverage of roofs, or complete rebuilding options.  We built our business on serving our communities in times of need.  Let us help you in your time of need.

Flooding in Salem, Indiana 5/19/2017

5/22/2017 (Permalink)

Shown in the picture is one view of part of Salem, Indiana to give you an idea of just how much water flooded the town.

A state of emergency was declared in an Indiana county Friday after flooding prompted water rescues and inundated buildings and homes in parts of the Hoosier State. 

Torrential rainfall of 4-5 inches soaked the Salem, Indiana, area in a short amount of time late Friday, according to The rain sent the Blue River into a record flood at 20.15 feet, which crushed the previous record level of 17.1 feet set in May 2004. 

SERVPRO has been taking calls all weekend to try and assist with this devastating flood. Of course we weren't able to get to the job sites until the water in the city subsided.

They had rescuers getting people who were trapped in their vehicles out, and to safety. Now that the water has subsided a couple days later SERVPRO is able to make it to the job sites and start marketing to other home and businesses in need. SERVPRO is always on top of any flooding or catastrophic event that Mother nature deals us. While it is quite unfortunate, it is something we have no control over and SERVPRO is blessed to be able to help those in need is such desperate times.